I'm getting the same message on my new MU6 40' telly. I've phoned Samsung Support 3 times now and am advised 'their engineers are working on the problem'. It's now been 5 days since my first call to Support.I'm getting no sympathy from them, nor any solution. It's pretty pathetic actually. They also commented that I should not reset the TV as it might not turn on again!!!!!!! Out of interest, on the first time I spoke to them, it was pretty clear this was something they were already aware of. Accepting this call was on a Saturday, I was a but stunned when they said 'no engineers working on it until Monday'.

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Click Install to install the map on your device. During the download and installation, MyDrive Connect shows the progress of the two operations: download to the computer and then installation on the navigation device. Note: As long as there is enough space in the internal memory of your navigation device, MyDrive Connect installs your map in that memory. Patch my tomtom system download. If there is not enough space in the internal memory, MyDrive Connect lets you create free space in the internal memory or, if available, use a memory card installed in your device. MyDrive Connect downloads and installs the map on your device.

An international company with no support to solve what looks to be a common issue????? If anyone from Samsung is reading this, please can you do something constructive and get things sorted? I've paid £469 for what is currently an expensive paperweight. (I have no aerial in the room the TV is on and am relying on the smart TV functionality.) I spoke to the retailer (Richer Sounds) where I got it from. They had the Samsung rep in the store at the time. He suggested I update software (it's a brand new telly!!!

Why should I do that?? Actually, I did and - surprise - no software update required. He also suggested I upgrade firmware but I have no idea how to do that.